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Yes, first-classs service! This seller is very flexible and will work with you to make sure you get the exact product that you want, even after making the order! One example in my case, I regretted not choosing gel breasts. The next day, I spoke with customer service and got an invoice for the price difference. Afterwards, I was able to rest easy knowing that they would take care of any issues that would come up in the future. And they did! The Doll is Everything I Want.